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118.482 Reviews Collected in 12 Months
Check 24, the biggest German comparison platform, went from very few to more than 881.415 reviews collected! 118.482 reviews are collected last year!
881,415 reviews collected
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Fastest Global CX Rollout
With eKomi, AXA Received a 70% survey response rate, the highest in the industry. More than 370,748 reviews collected!
Andrea Mendoza, AXA’s Group Global CX Manager:
“Perhaps most importantly, the eKomi monitoring tools protect the feedback collection process from review fraud without sacrificing transparency, one of AXA’s key objectives.”
“AXA entities across the globe have implemented eKomi’s customer experience monitoring tools to capture valuable feedback from our clients. We leverage insights from these reviews to ensure continuous improvements in the experience we deliver to customers.”
370,748 reviews collected
Product Ratings & Reviews For ESPRIT
For ESPRIT eKomi delivers Product Ratings with Customer Surveys to gather feedback on size, colour and fit so customers get an accurate view of the product they want to purchase.
With eKomi, ESPRIT collected more than 627,688 reviews in Germany, Austria and Switzerland.With eKomi, AXA Received a 70% survey response rate, the highest in the industry. More than 370,748 reviews collected!